1 $ Wiser Consumer Education, Inc.
Budget and Credit Counseling (Pre-Filing) Disclosure
1 $ Wiser's Budget and Credit Counseling program meets the Federal requirements for a budget and credit counseling program BEFORE filing a bankruptcy petition with the court. The online portion of the program takes approximately 1 hour, during which time you will create a realistic monthly budget. At the conclusion of the online portion of the program, you will be required to communicate with one of 1 $ Wiser's counselors where you will discuss the factors which led to your current financial challenges, the budget you created, and possible changes to your spending habits. This communication with a counselor can take place via telephone or email. Your certificate of completion can not be issued until 1 $ Wiser's counselor has completed their communications with you.
The fee for 1 $ Wiser Budget and Credit Counseling is $29.99 if taking the program online. The fee for registering and taking the program over the telephone with a live counselor is $50.00. Payment may be made by debit card, credit card, or electronic check via 1 $ Wiser’s merchant account accessible from this site during registration. Once you have started the program, the fee is non-refundable. A fee of $3.00 will be charged for certificates of completion sent via U.S. Mail. A fee of $35 will be charged for certificates of completion sent via Overnight Delivery.
1 $ Wiser Budget & Credit Counseling is offered to clients without regard to a client’s ability to pay provided the client’s attorney requests reduced fee or pro bono counseling. Clients applying for bankruptcy protection pro se (without an attorney) based upon total household income below 150% of the Department of Health and Human Services poverty guidelines or for any other reason must request reduced fee or pro bono counseling in writing. This request must be accompanied by the following documents:
- Names, ages, and relationship to client/debtor of all members of the family or household
- Last 2 pay stubs for all adults (18 +) in the family or household or proof of public assistance
- Last 2 bank statements for each adult (18+) in the family or household
- Prior year’s Federal Tax Return if item #2 is not available
Alternately, if the client has received a waiver of court filing fees for in forma pauperis debtors, a copy of the fee waiver from the court may be submitted and will justify pro bono counseling.
Send your written request which includes your name, email address and ALL supporting documents via E-Mail to Info@1dollarwiser.com or fax to 1-940-687-9077.
All requests will be reviewed within 72 business hours of receipt.
Additional policy details may be obtained from 1 $ Wiser at 1-800-496-2440.
All 1 $ Wiser counselors have received in-depth training in 1 $ Wiser’s program. They receive continuing education at least twice a year to keep current on changes in consumer financial issues in areas such as healthcare, credit cards, mortgages, etc. They are skilled at helping you understand the materials presented and help you apply the new skills in your life. Each counselor has the heart of a teacher and experience in accounting, financial planning, credit counseling, or personal financial management.
Agency's Funding Sources
1 $ Wiser is funded by fees received for individual counseling and educational services provided, and from sponsored educational workshops and seminars. 1 $ Wiser does not offer Debt Management Plans (DMPs) and does not receive any funds from creditors. If, as part of the credit counseling, a client decides to participate in a Debt Management Plan from another Agency, client may incur additional fees levied by the other Agency.
Course Schedule, Times, and Locations
1 $ Wiser provides budget and credit counseling to clients via the Internet with follow up live counseling via telephone, email, or text. The online program may be taken at any time. Clients may log on and off any time, 24/7. The client may resume from the page viewed if the program is not completed in one sitting.
1 $ Wiser provides budget and credit counseling to clients via the telephone by appointment only. The online program and telephone program are the same. Clients wishing to take our budget and credit counseling program via telephone should plan on being on the telephone with the counselor for 1.5 hours.
Bilingual Counseling Services
1 $ Wiser does not provide bilingual counseling services. 1 $ Wiser will make every effort to refer clients requiring bilingual counseling services to an Agency on the UST's list of approved agencies who provides counseling services in the language requested by the client.
Live Counseling Session
Upon completion of the online Budget & Credit Counseling, the client will be required to speak with a credit counselor. This is for verification of identity as well as verification that the client understands the course materials and has had adequate opportunity to explore all available options. This live counseling generally is conducted via telephone by appointment Monday – Friday between 9:00 AM and 5:00 PM and Saturday between 10:00 AM and 3:00 PM Central Time. Email counseling is also conducted during the standard hours, but no appointment is necessary. Counselors are not available on Sunday or Holidays.
Impact on Credit Reports
No information gathered or the results of the Credit Counseling session will be disclosed to any Credit Reporting Agency.
Attorney Access and Disclosure of Client Information
If you register and/or log in using an attorney’s designated code, that attorney may have full access to the information you enter.This includes, but is not limited to income, debt, and expense data entered to create your budget, all identification verification information entered, progress in the counseling program, and copies of Certificates of Completion.
Client information may be disclosed to the United States Trustee in connection with the United States Trustee's oversight of 1 $ Wiser Consume Education, Inc., during investigation of complains, during on-site visits, or during quality of service reviews.
Consideration for Referrals
Neither 1 $ Wiser Consumer Education, Inc. nor any of its employees, agents, or partners, receives fees or other consideration for the referral of an individual to 1 $ Wiser’s Budget and Credit Counseling. Neither 1 $ Wiser Consumer Education, Inc. nor any of its employees, agents, or partners, pays any fees or other consideration for the referral of an individual to 1 $ Wiser’s Budget and Credit Counseling.
Certificate of Completion
Within one (1) business day of completion of the live counseling portion of 1 $ Wiser’s Budget and Credit Counseling, a Certificate of Completion will be issued to each client who registered and completed the live counseling portion of the program with one of our counselors. Certificates of completion are sent to clients via email. Clients may also log into their account and download a copy of their certificate of completion from their profile page.
The United States Trustee's Office has performed an annual review of 1 $ Wiser’s Budget and Credit Counseling program and no other services offered by 1 $ Wiser Consumer Education, Inc.