Disclosure for Credit Counseling
1 $ Wiser's Budget and Credit Counseling program meets the Federal requirements for a budget and credit counseling program BEFORE filing a bankruptcy petition with the court. The online portion of the program takes approximately 1 hour, during which time you will create a realistic monthly budget. At the conclusion of the online portion of the program, you will be required to communicate with one of 1 $ Wiser's counselors where you will discuss the factors which led to your current financial challenges, the budget you created, and possible changes to your spending habits. This communication with a counselor can take place via telephone or email. Your certificate of completion can not be issued until 1 $ Wiser's counselor has completed their communications with you.
The fee for 1 $ Wiser Budget and Credit Counseling is $29.99/person if taking the program online. The fee for registering and taking the program over the telephone with a live counselor is $50.00/person. The generation of a certificate and the issuance via e-mail is included in these fees. A fee of $3.00 will be charged for certificates of completion sent via U.S. Mail.
Once you have started the program, the fee is non-refundable.
Due to requirements set by the Department of Justice - Executive Office of the United States Trustee, joint debtors may take the program together, however we require separate registrations. To ensure we remain in full compliance with the rules under which we must operate, each individual must actively participate in completing the program - especially the live counseling.
Ability to Pay
1 $ Wiser Consumer Education Inc. (1 $ Wiser) will waive the fee in whole or in part for 1 $ Wiser’s Budget & Credit Counseling program whenever a client demonstrates a lack of ability to pay.
A client presumptively lacks the ability to pay the fee if the client's current household income is less than 150% of the poverty guidelines updated periodically in the Federal Register by the U.S. Department of Health and Human Services under the authority of 42 U.S.C. 9902(2), as adjusted from time to time, for a household or family of the size involved in the fee determination.
The presumption shall be rebutted, and 1 $ Wiser may charge the client a reduced fee, if 1 $ Wiser determines, based on income information the client submits, that the client is able to pay the fee in a reduced amount. Nothing requires 1 $ Wiser to charge a fee to clients whose household income exceeds 150% of the poverty guidelines or who are able to demonstrate ability to pay based on income information submitted.
If client is requesting fee waiver or reduced fees, it must be done in writing before registering for credit counseling. 1 $ Wiser collects fees at the time of registration.
The criteria upon which 1 $ Wiser relies in determining a client's eligibility for fee waiver or reduced fees is based on information submitted by client. The minimum information required to apply for fee waiver or fee reduction is:
- Client’s name(s), telephone number, and email address
- Names, ages, and relationship to client of all members of the family or household over the age of 18
- Names, ages, and relationship to client of all members of the household under 18 years old.
- Last 2 pay stubs for all adults (18+) in the family or household or proof of public assistance
- Last 2 bank statements for each adult (18+) in the family or household
- Prior year’s Federal Tax Return if item #4 is not available.
Alternately, if the client has received a waiver of court filing fees for in forma paupers, a copy of the fee waiver from the court may be submitted and will justify pro bono counseling.
Send your written request and ALL supporting documents via E-Mail to Info@1dollarwiser.com or fax to 1-940-687-9077.
All requests will be reviewed within 72 business hours of receipt.
1 $ Wiser may also waive fees based upon other considerations, including, but not limited to:
- The client's net worth;
- The % of the client's income from government assistance programs;
- Whether the client is receiving pro bono legal services in connection with a filed or anticipated bankruptcy case
1 $ Wiser does not require a client to purchase counseling services in connection with the purchase of any other service offered by 1 $ Wiser.
Bilingual Counseling Services
1 $ Wiser does not currently provide bilingual counseling services. 1 $ Wiser will make every effort to refer clients requiring bilingual counseling services to an Agency on the United State Trustee's list of approved agencies who provides counseling services in the language requested by the client.
Agency's Funding Sources
1 $ Wiser is funded by fees received for individual counseling and educational services provided, from sponsored educational workshops and seminars, and from public donations. 1 $ Wiser does not offer Debt Management Plans (DMPs) and does not receive any funds from creditors. If, as part of the credit counseling, a client decides to participate in a Debt Management Plan from another Agency, client may incur additional fees levied by the other Agency.
All 1 $ Wiser counselors have received in-depth training in 1 $ Wiser’s program. They receive continuing education at least twice a year to keep current on changes in consumer financial issues in areas such as healthcare, credit cards, mortgages, etc. They are skilled at helping you understand the materials presented and help you apply the new skills in your life. Each counselor has the heart of a teacher and experience in accounting, financial planning, credit counseling, or personal financial management.
Impact on Credit Reports
No information gathered or the results of the credit counseling program will be disclosed to any Credit Reporting Agency. The credit counseling program offered by 1 $ Wiser Consumer Education has no impact on clients' credit reports. HOWEVER, the action(s) you take as a result of the counseling provided may have a negative impact on your credit report. For example, a completed Chapter 13 bankruptcy stays on one’s credit report for 7 years, and a Chapter 7 bankruptcy stays on a credit report for 10 years. As another example, a DMP may remain on one’s credit report for 3 – 5 years or as long as it takes to complete the plan. Other options discussed in 1 $ Wiser’s credit counseling program may also have a negative impact on credit reports. The length of time may vary from state to state.
Consideration for Referrals
Neither 1 $ Wiser Consumer Education, Inc. nor any of its employees, agents, or partners, receives fees or other consideration for the referral of an individual to 1 $ Wiser’s Budget and Credit Counseling. Neither 1 $ Wiser Consumer Education, Inc. nor any of its employees, agents, or partners, pays any fees or other consideration for the referral of an individual to 1 $ Wiser’s Budget and Credit Counseling. 1 $ Wiser does not have any fair share agreements.
Certificate of Counseling
1 $ Wiser has an obligation to provide a certificate to the client promptly upon completion of counseling services. The counseling services are not complete until the client speaks with a credit counselor. The live counseling generally is conducted via telephone by appointment Monday – Friday between 9:00 AM and 5:00 PM and Saturday between 10:00 AM and 3:00 PM Central Time. Email counseling is also conducted during the standard hours, but no appointment is necessary. Counselors are not available on Sunday or Holidays.
Opportunity to Negotiate
Under terms set for in 11 U.S.C. 502(k), clients may have the opportunity to negotiate an alternative payment schedule with regard to each of their unsecured consumer debts. 1 $ Wiser Consumer Education, Inc. does NOT provide that service. If requested, we will make every effort to refer clients requesting debt negotiation services to an agency on the United State Trustee's list of approved agencies who does provide this service. Please note that additional fees in connection with such a referral may be charged by the other agency.
Disclosure of Client Information
1 $ Wiser Consumer Education, Inc. might disclose information to the United States Trustee in connection with the United States Trustee's oversight of 1 $ Wiser Consumer Education, Inc., or during investigation of complaints, during on-site visits, or during quality of service reviews.
The United States Trustee's Office has reviewed only 1 $ Wiser’s credit counseling services and its personal financial management instructional course pursuant to 11 U.S.C.111(d). The United States Trustee has neither reviewed nor approved any other services 1 $ Wiser Consumer Education, Inc. provides to clients.
Receipt of Certificate
A client will receive a certificate only if the client completes the counseling program. Certificates of Counseling are sent to clients via email. Clients may also log into their account and download a copy of their certificate found near the bottom of their account page.
I have read and accept the terms specified in this Disclosure Notice.